Billing Terms and Conditions

At Nikola Toy™, we strive to provide our customers with a seamless and transparent billing process. We understand the importance of clear terms and conditions when it comes to billing, and we want to ensure that you have all the necessary information to make informed decisions. Please take a moment to review our billing terms and conditions below:

Payment Methods

We accept various payment methods to accommodate our customers' preferences. You can make a payment using major credit cards, such as Visa, Mastercard, and American Express. We also offer the option to pay through secure online payment platforms, including PayPal and Apple Pay.

Order Confirmation

Once you have successfully placed an order on our website, you will receive an order confirmation email. This email will include details of your purchase, including the total amount due, item(s) ordered, and shipping information. Please review this confirmation carefully to ensure accuracy.

Payment Authorization

By placing an order with Nikola Toy™, you authorize us to charge the designated payment method for the total amount due. This authorization confirms your agreement to proceed with the purchase and acknowledges that you are responsible for the payment.

Order Cancellation

If you need to cancel your order, please contact our customer support team as soon as possible. We can only process cancellations within 48 hours of placing the order. Once the cancellation is confirmed, we will initiate a refund to your original form of payment. Please allow 3-5 business days for the refund to be processed and reflected in your account.

Refunds

If you are eligible for a refund, we will process it promptly according to our refund policy. Please refer to our Refund Policy for detailed information on eligibility criteria and the refund process.

Disputes and Chargebacks

In the event of any disputes or chargebacks, we encourage you to contact our customer support team first. We are committed to resolving any issues or concerns you may have in a fair and efficient manner. Initiating a chargeback without prior communication may result in delays and additional fees.

Updating Billing Information

If you need to update your billing information, such as your credit card details or shipping address, please log in to your Nikola Toy™ account and make the necessary changes. Keeping your information up to date ensures a smooth and accurate billing process.

Contact Us

If you have any questions or need further clarification regarding our billing terms and conditions, please don't hesitate to contact our customer support team. You can reach us via email at lcm@nikolatoy.com, and our dedicated team will be happy to assist you.

Thank you for choosing Nikola Toy™. We appreciate your trust and look forward to providing you with exceptional products and services.